Practical Guide to Call Center Technolog

Forfatter

Kort om boken

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or rec…
399,-
Format/språk
Format
Forklaring av formater

    Om Practical Guide to Call Center Technolog

    Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

    Kundevurderinger

    Totalvurdering: 

    Detaljer

    Format
    E-Bok
    Kopisperre
    Teknisk DRM
    Filformat
    PDF
    Utgivelsesår
    2002
    Forlag
    CRC Press
    Språk
    Engelsk
    ISBN
    9781482280753
    Sider
    497
    Emne
    Communications engineering / telecommunications, Computing: general, Customer services, Media, information & communication industries, Public relations

    Anbefalt

    Anbefalt