Unlocking Public Value

Unlocking Public Value
Nettpris
Nettpris
335,- 335,-
Førpris 419,- Spar 84,-
Førpris 419,- Spar 84,-
E-Bok
Format E-Bok
Kopisperre Teknisk DRM
Filformat PDF
Utgivelsesår 2006
Forlag Wiley
Språk Engelsk
ISBN 9780470054529
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Om Unlocking Public Value

A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.


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