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Unlocking Public Value
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A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve p…
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Om Unlocking Public Value
A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
Kundevurderinger
Detaljer
Format
E-Bok
Kopisperre
Teknisk DRM
Filformat
PDF
Utgivelsesår
2006
Forlag
Wiley
Språk
Engelsk
ISBN
9780470054529
Sider
304