Hospitality Supervision and Leadership L

Hospitality Supervision and Leadership L
449,- 449,-
Format E-Bok
Kopisperre Teknisk DRM
Filformat PDF
Utgivelsesår 2015
Forlag Hodder Education Group
Språk Engelsk
ISBN 9781471847547
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Om Hospitality Supervision and Leadership L

Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource.Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship.- Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources- Develops understanding of the assessment requirements with clear explanations of all criteria- Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities- Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding


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