Call Center 111 Success Secrets - 111 Mo

Forfatter

Kort om boken

There has never been a Call Center Guide like this. It contains 111 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information …

Oppdag mer

Velg tagger...
Spar {0}
Spar {0} som ARK-VENN
{0} til nettpris
med Klikk&Hent
Format/språk
   Klikk og hent - få varen innen 2 timer*
   Alltid bytterett - Norges beste. Bytt uten kvittering.
* Gjelder varer på lager i butikk

    Om Call Center 111 Success Secrets - 111 Mo

    There has never been a Call Center Guide like this. It contains 111 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need-- fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Call Center. A quick look inside of some of the subjects covered: Arena (software) Uptake, Mitel - Product lineup, Technical support Outsourcing technical support, Voicemail - Voicemail features, QVC - QVC US, Virtual queue - FIFO|First In, First Out Queuing vs. Scheduled Queuing, KPN - International, Text mining - Commercial, Agent-assisted Automation - Types of agent- assisted automation, Apple, Inc - Corporate culture, Data mining Business, United Steelworkers, Mobile security - Viruses and Trojans, Call centre - Dynamics, Global sourcing, Third-party logistics - On-demand transportation, Offshoring - Frequently used terms, Risk management - Risk reduction, MSN - International services, Virtual queue - Impact, 300-page iPhone bill - Industry, Lenovo - Corporate affairs, Mobile security - Viruses and Trojans, Payment Card Industry Data Security Standard - PCI compliance in call centers, HP Enterprise Services - Services, Bombay Calling, Operator messaging - Difference between full Answering Service, Call center industry in the Philippines - Number of centers, Elastix - Call center module, Technical support Tier/Level 1 (T1/L1), Bombay Calling - Synopsis, Skills based routing, San Antonio - Economy, Call center industry in the Philippines - Recruitment and training process, QVC - QVC UK, Interactive Voice Response - History, A. Aneesh, Elastix - Features, and much more...

    Kundevurderinger

    Totalvurdering: 

    Gi din vurdering: 
    Totalvurdering: 

    Detaljer

    Format
    E-Bok
    Kopisperre
    Teknisk DRM
    Filformat
    ePUB
    Utgivelsesår
    2014
    Forlag
    Emereo Publishing
    Språk
    Engelsk
    ISBN
    9781488533549
    Sider
    116

    Anbefalt