Managing Strategic Enterprise Systems an

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This book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case …

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    Om Managing Strategic Enterprise Systems an

    This book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studies documenting experiences of utilizing enterprise systems and e-government initiatives in organizations and government agencies from Asia-Pacific countries such as Australia, India, Singapore, and South Korea.The book provides regional (Asia-Pacific) coverage highlighting empirical case studies — involving both private and public organizations — of strategic information systems practices covering both the developed and developing economies. These in-depth, well-written case materials will be helpful to organizations and government agencies planning to implement enterprise systems and e-government initiatives. These cases can also be beneficial to classroom teaching and discussions.Contents:Infosys Technologies Limited, India (R Mayasandra)NCS Private Limited, Singapore (A Ramchand)Enterprise Resource Planning (ERP) Maintenance and Upgrade Management and Challenges (C S-P Ng)UNI, Singapore (S Sritharan)Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC) (C M L Chan)The Infocomms Development Authority of Singapore (IDA) (E T K Lim)Supreme Court Registry Office of South Korea (SCRO) (H J Kim et al.)Inland Revenue Authority of Singapore (IRAS) (C W Tan)Readership: Upper-level undergraduates, graduate students, researchers and practitioners in innovation, technology, knowledge and information management.

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    Detaljer

    Format
    E-Bok
    Filformat
    PDF
    Utgivelsesår
    2004
    Forlag
    World Scientific Publishing Co
    Språk
    Engelsk
    ISBN
    9789812565549
    Sider
    180

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