Selling to Anyone Over the Phone

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Its a fact: more and more organizations are scaling back on their in the field sales operations. Todays sales pros have to build relationships and close deals over the phone in less time than ever before. This fully updated second edition of Selling…

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    Om Selling to Anyone Over the Phone

    Its a fact: more and more organizations are scaling back on their in the field sales operations. Todays sales pros have to build relationships and close deals over the phone in less time than ever before. This fully updated second edition of Selling to Anyone Over the Phone is the salespersons ready reference guide for generating the kind of product excitement that will ensure callbacks, partnering with gatekeepers and decision makers using personality matching techniques, and generally boosting success rates. Including new chapters on using advanced technology (e.g., webinars and teleconferencing) and selling to customers from other cultures and countries, this revised edition features trust-building tips, an invaluable appendix on handling customer complaints, new sample call dialogs, and all the specific, tactical techniques readers need to develop truly exceptional phone skills that will win over even the most reluctant customers.

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    Detaljer

    Format
    E-Bok
    Kopisperre
    Teknisk DRM
    Filformat
    PDF
    Utgivelsesår
    2010
    Medforfatter
    Forlag
    AMACOM
    Språk
    Engelsk
    ISBN
    9780814414842
    Sider
    224

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