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The Southwest Airlines Way

  • Pocket

  • 2005

  • Engelsk

Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring, invest in frontline leaders, hire and train for relational competence, and, use conflicts to build relationships.

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    På nettlager. Bestilles fra England. Leveres normalt innen 5-8 virkedager.

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