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The Southwest Airlines Way
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Kort om boken
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for re…
Om The Southwest Airlines Way
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.
Kundevurderinger
Detaljer
Format
Pocket
Utgivelsesår
2005
Forlag
McGraw-Hill Education - Europe
Språk
Engelsk
ISBN
9780071458276
Sider
336
Høyde
227
Bredde
152