This book aims to present an alternative view of humanitarian action. It adds to current conversations and dilemmas within the humanitarian sphere by departing from traditional views that consider humanitarian interventions as a concrete human activity aimed at providing relief to disaster victims. Much differently, it invokes the idea that humanitarian action is also a cognitive process. In this process, both humanitarians and disaster survivors alike, unknowingly, apply historically, societally, and culturally defined symbolic constructions to make sense of post-disaster information and to make decisions. In the specific case of humanitarian workers, these symbolic constructions influence how they understand their post-disaster reality, including how they relate to those they consider to be in pain or distress.

This way of looking at humanitarian action builds upon a robust theoretical framework called Institutional Logics, which helps us identify and interpret how individuals make sense of their reality. So it brings the complex world of the individual into a discussion that generally considers the organization as the unit of analysis. Studying humanitarian action through this alternative lens makes it easy to see that objective and verifiable post-disaster information is a necessary but not a sufficient condition to design humanitarian interventions, let alone assess their value and benefits.

A Symbolic Approach to Humanitarian Action: It Takes One to Know One aims to bridge the gap between research and practice in humanitarian action by translating academic knowledge into an accessible format that can be used by practitioners to improve their work on the ground.