Getting promoted is one of the most exciting events in a career. Yet many are placed in the role without any knowledge of what it takes to be a leader, let alone a great leader. You're expected to sink or swim, and most companies don't provide any support or leadership training either before or after the promotion. You want to be an excellent leader for your team, but where can you find the basic tools and strategies you need? Author Noel Massie, former vice president of operations for UPS, has walked in your shoes. And he knows what it takes to lead with both wisdom and confidence. Congrats! You've Been Promoted is the trusty, must-have guide for every new leader. It's a mentor on your bookshelf! With professional and personal anecdotes, pertinent research, and exercises that help reinforce the concepts, Massie uses his signature straightforward style to impart the leadership lessons he learned during his six-decade career, such as: Understanding your team's terms and conditions, and your own; Establishing trust with your team; Providing regular, actionable feedback; Leveraging the B.E.S.T. Principle to keep discussions with employees focused and positive; Applying the 4x5 Method to capture multiple perspectives on any situation... and many more. Give yourself the gift of starting off your leadership journey on the right foot. Your success -- and that of your team -- depend on it!