Persuade a client to buy what you're selling. Energise the boss to act on your ideas. Rally the staff to see themselves as members of your team. No matter what the situation, success in business depends on having effective relationships. Nicholas Boothman's first book, HOW TO MAKE PEOPLE LIKE YOU IN 90 SECONDS OR LESS was a huge success. Now Boothman brings his innovative system of forging instant connections to the workplace. This is a book that deals not only with the importance of making a great first impression, but also with ongoing business relationships. Based on the breakthrough idea of rapport by design' HOW TO SUCCEED IN BUSINESS shows how to mine the potential in every situation, from an accidental meeting at the water cooler, to a brainstorming session, to a formal presentation before a large group. It digs into the fundamentals of persuasion, purpose and personality to get to the basis of self-confidence and effective communication. It covers traditional business concerns of team building, email and phone relationships and managing up and managing down.