Aimed at those who are responsible for the overall performance of organisations, divisions or departments in diverse industries such as healthcare, aviation, construction, oil and gas, nuclear, railways and defence, this book introduces a new safety paradigm in comprehensible and practical terms. It aims at improving safety and overall organisational performance through a doable, different and directed approach using multiple small steps.

This book will help readers in understanding how to integrate the natural variability of human performance – and our ability to compensate for unpredictability elsewhere – into organisational systems, thereby ensuring successful outcomes. It covers important topics, including complexity, effective workplace innovations, micro-experiments, maintaining alignment between rules and reality, maximising learning and restoring relations. It includes practical examples and supporting material referenced in the expansive notes section.

This book:

• Presents multiple small steps that collectively facilitate the improvement of safety
• Discusses improving safety in routine work;, not triggered by accidents
• Covers a chapter on what to do when things go wrong
• Discusses these methods with the help of numerous vignettes
• Has a separate section on each industry

Safety professionals, academicians, researchers and students (undergraduate and graduate) in health and safety, human factors, ergonomics, occupational health and safety will also appreciate the brevity and clarity of this work in conveying the latest scientific insights on safety.