The Abusive Customer
Av Ivaylo Yorgov, 2023.
Breaking the Silence Around Customers’ Aggressive Behavior
This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.
Ikke tilgjengelig for Klikk&Hent
Midlertidig tomt på lager
Bestillingsvare. Forventes sendt om ca 10 dager
The Abusive Customer
Av Ivaylo Yorgov, 2023.
Breaking the Silence Around Customers’ Aggressive Behavior
This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.
Ikke tilgjengelig for Klikk&Hent
Midlertidig tomt på lager
Bestillingsvare. Forventes sendt om ca 10 dager
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