An update of the classic book that reveals the 6 keys to successful management In this new edition of his best-selling book, Robert Benfari explains that the best mangers are not born that way but share a mix of characteristics that can be analyzed, understood, and most importantly changed. He identifies the six characteristics of successful managers (Psychological Type; Needs/Motivation; Use of Power; Conflict Style; Our Basic Values; and Our Reaction to Stress) and uses these building blocks to show how anyone can use personality-specific strategies for resolving conflicts, solving problems, managing stress, handling difficult situations at work, and positively influencing others. Includes a proven pathway for becoming an effective managerContains new information on management style and leadership, human nature and neuroscience, and the dark side of managementIncludes a self-assessment for each of the six building blocks to successful management This research-based book offers the tools leaders need to improve their management style and succeed in the workplace.