Good Practice Guide: Arbitration explains the steps to resolve a dispute through arbitration. Aimed at all built environment professionals, this new book will provide a quick, reassuring guide to what can be a daunting – but sometimes necessary – process.The book acts as a guide for all parties in a dispute including the claimant, the respondent and explains the role of any third parties.

It includes:

• Guidance on when (and when not to) initiate a claim – and what to do if you receive a Notice of Arbitration
• Explanations of the steps to find a fair resolution of a dispute
• A useful selection of standard letters and forms for Arbitration
• Clear explanations on the whole process from start to finish.