Crafting The Service EnvironmentJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Service Quality And Productivity ManagementJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Developing Service Products And BrandsJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Understanding Service ConsumersJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Pricing Services And Revenue ManagementJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Managing People For Service AdvantageJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Positioning Services In Competitive MarketsJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Service Marketing CommunicationsJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Building A World Class Service Organization (Assessment Tool)Jochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Balancing Capacity And Demand In Service OperationsJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Managing Customer Relationships And Building LoyaltyJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
Designing Complaint Handling And Service Recovery StrategiesJochen WirtzPocketEngelskDel av serien Winning In Service Markets SeriesLegg i handlekurvNettlager
