

Total Quality Management in Information Services
1 250,-

Customer Service in the Information Environment
1 250,-

Developing Information Leaders
1 322,-

Entrepreneurial Librarianship
1 322,-

Power and Influence
1 328,-

Beyond Degrees
1 556,-

Dealing with an International Clientele: Communications, Diplomacy and Etiquette
2 069,-

Total Quality Management in Information Services
1 250,-

Customer Service in the Information Environment
1 250,-

Developing Information Leaders
1 322,-

Entrepreneurial Librarianship
1 322,-

Power and Influence
1 328,-

Beyond Degrees
1 556,-

Dealing with an International Clientele: Communications, Diplomacy and Etiquette
2 069,-













