Showing test managers what to focus on strategically, tactically, and operationally, this bookprovides a comprehensive guide to all aspects of test management for those inheriting or starting a test team. It covers unit, system, and non-functional tests with examples on how to estimate the number of bugs expected to be found, the time required for testing, and the date when a release is ready. Using a risk-based approach, the author addresses a range of questions about a software product under development. This text shows test managers how to develop a basis to assess software team processes and achievements, as well as guides them through the business and organizational issues that they confront.