Originally published in 1966, this book gives examples of the most advanced thought about casework by well-known writers in England and the United States at the time. The ground covered includes: the use of some current sociological theory in casework; analysis of the interpersonal relationships in casework; new thought about the appropriate use of authority with people whose own internal controls are weak and unreliable; and recent advances in understanding and working with people who respond to action more easily than to words.

These articles by well-known authorities illustrate the increased range of insight and skill required of modern caseworkers, and at the same time are highly readable, conveying complex ideas in language refreshingly free from jargon.