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Serviceology for Services
Redigert av Dimitris Karagiannis, Yoshinori Hara, 2017.Del av serien Lecture Notes in Computer Science.
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017.
The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
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Serviceology for Services
Redigert av Dimitris Karagiannis, Yoshinori Hara, 2017.Del av serien Lecture Notes in Computer Science.
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017.
The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
Normalpris: 649,-
584,-
Spar 65,-
PocketEngelsk
Ikke tilgjengelig for Klikk&Hent
Midlertidig tomt på lager
Bestillingsvare. Forventes sendt om ca 20 dager
584,-
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