All teachers know that there can always be a challenging pupil in any class. This book starts from what is directly observable in class. The disruptive pupil who: continually calls out, rubbishes their own work, bullies and abuses teacher and other pupils, doesn't care and won't engage, can't sit still, provokes and distracts others, can't follow instructions. Marie Delaney goes straight to the heart of the meaning of these issues. She describes how teachers can recognize what 'behavior is communicating' really means. She shows teachers, step by step, what can be said and done using real case examples. The clarity and new insight presented by the best selling author of "Teaching the Unteachable" will inspire teachers everywhere to find new ways of overcoming classroom disruption. Throughout the worked examples in the book, reference will be made to the role of parents and how they should be involved and approached and what to say to them.