A clear and comprehensive guide to quickly setting up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. This new edition covers all the major changes to the ISO standard for 2015 and how the changes will affect your work with the standard, along with direct, accessible and straightforward guidance that is proven to work.