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The Trusted Advisor

The Trusted Advisor


Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable ""Trusted Advisor"" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it''s all about the vital ability to earn the client''s trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.

PocketEngelsk
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Produktinformasjon
Format
Pocket
Utgivelsesår
2002
Første salgsdato
02.01.2002
Forlag
Simon & Schuster
Språk
Engelsk
Antall sider
256
Høyde
232 mm
Bredde
152 mm
Lengde
19 mm
Vekt
320 g
ISBN
9780743207768
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